bc11 Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player") and bc11 ("Platform", "We", "Us"). By registering an account, accessing, or using any part of the bc11 website or services, you confirm that you have read, understood, and agree to comply with these Terms in their entirety.

bc11 reserves the right to modify, update, or replace any part of these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically to stay informed of any updates.

2. Eligibility

Access to and use of the bc11 platform is strictly restricted to eligible individuals who satisfy all of the following criteria:

• You must be at least 21 years of age. bc11 is a platform strictly for adults aged 21 and above. We do not permit access to minors under any circumstances.
• You must be physically located in a jurisdiction where accessing online gaming and sports betting is not prohibited by applicable local law.
• You must not be a current employee, director, agent, or affiliate of bc11 or any of its service providers or affiliates.
• You must not have a self-exclusion order, voluntary ban, or court-imposed restriction in place that prevents you from participating in gambling activities.

3. Account Registration

To access betting and gaming services on bc11, you are required to create a personal account. The registration process requires you to provide accurate, current, and complete personal information. Each individual is permitted to maintain only one active account on the platform.

• You must provide your real full name, valid date of birth, and a working mobile number or email address at registration.
• You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with any third party.
• bc11 may require identity verification documents (KYC) before processing any withdrawal request. Failure to provide requested documents may result in account suspension.

bc11 reserves the right to close duplicate, fraudulent, or misrepresented accounts without prior notice and to forfeit any balances or pending bonuses associated with such accounts.

4. Deposits and Withdrawals

bc11 supports a range of convenient payment methods popular among Bangladeshi players. All financial transactions on the platform are processed in Bangladeshi Taka (BDT). The following policies govern deposits and withdrawals:

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Availability of specific methods may vary.
• Minimum deposit and withdrawal amounts are determined by the selected payment method. Players should check current limits on the deposit and withdrawal page.
• Withdrawals will only be processed to the same payment method used for the original deposit wherever technically possible. Processing times may range from a few minutes to 24 hours depending on the method.
• Any bonuses applied to your account are subject to wagering requirements before withdrawal is permitted. See the Bonuses section for full details.

bc11 may request documentation to verify the source of funds for large or unusual transactions as part of our anti-money-laundering obligations. We reserve the right to delay or decline any transaction that cannot be satisfactorily verified.

5. Bonuses and Promotions

bc11 offers various bonuses, promotional offers, and loyalty rewards to eligible players. All bonuses are subject to the terms outlined below as well as any specific terms attached to the individual promotion at the time of the offer.

• Welcome bonuses are available to new players upon their first qualifying deposit. Players must complete the stated rollover before any bonus-derived winnings may be withdrawn.
• Free spins awarded as part of a promotion are valid for a limited time, typically 7 days from the date of issue unless stated otherwise.
• Bonuses cannot be transferred, exchanged for cash (before meeting wagering requirements), or applied to any other account.
• bc11 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice.

6. Responsible Gaming

bc11 is deeply committed to promoting responsible gaming practices. We believe that gambling should be an enjoyable leisure activity and not a source of financial or personal harm. Players who feel that gambling is negatively affecting their lives are encouraged to seek help immediately.

• Players may request voluntary deposit limits, session time limits, or a temporary cooling-off period by contacting our support team at [email protected].
• Self-exclusion options are available for players who wish to take a break of 30 days, 6 months, or permanently. Self-exclusion requests are irrevocable for the chosen period.
• This platform is strictly for users aged 21 and above. If you are under 21, you must not use bc11. We support measures to prevent underage gambling.

7. Prohibited Activities

The following actions are strictly forbidden on the bc11 platform and may result in immediate account termination, forfeiture of funds, and reporting to relevant authorities:

• Using automated bots, scripts, or software tools to gain an unfair advantage over other players or the platform.
• Opening or operating multiple accounts, including the use of another person's account or permitting someone else to use yours.
• Any form of collusion, match-fixing, or fraudulent betting activity intended to manipulate outcomes or exploit platform vulnerabilities.
• Using the platform for money laundering, funding of illegal activities, or any transaction that violates applicable laws.

8. Intellectual Property

All content published on the bc11 platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and design — is the exclusive intellectual property of bc11 or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, redistribute, republish, or commercially exploit any content from this platform without the prior written consent of bc11.

9. Limitation of Liability

To the maximum extent permitted by applicable law, bc11 and its directors, employees, partners, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, goodwill, data, or other intangible losses arising from your use of or inability to use the platform.

bc11 does not guarantee uninterrupted, secure, or error-free access to its platform. Scheduled maintenance, technical issues, or force majeure events may cause temporary service interruptions. In no event shall our aggregate liability exceed the total amount deposited by the user in the 30-day period preceding the event giving rise to the claim.

10. Amendments to These Terms

bc11 may revise these Terms at any time. When changes are made, we will update the "Last updated" date at the top of this page. For material changes that may significantly affect your rights, we may send a notice to your registered email address or display a prominent in-platform notification. Your continued use of bc11 after such notice constitutes your binding acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with general principles of online gaming law and fair play standards as recognized internationally. Any disputes arising from or in connection with these Terms that cannot be resolved amicably between the parties shall be referred to binding arbitration. Nothing in this clause limits your statutory consumer rights.